© 2019 I Am Avery

SHIPPING POLICY

TURNAROUND TIME 

I Am Avery custom makes all of your orders. Therefore, please allow up to 5 business days for us to carefully hand craft your product.

* Below prices are all quoted in Australian Dollars

SHIPPING - AUSTRALIAN DOMESTIC

Simple non-tracked shipping - $5 [for orders up to $20]

Your order will be sent by Australia post non-tracked delivery. Please note that when your order total exceeds AU$20, the shipping cost will be the same as for Standard Tracked Shipping.

Standard tracked shipping - $9.20 [for order totals $20+]

Your order will be sent by Australia Post standard delivery and you will be provided with a tracking number.

Free Australian domestic shipping over $75

We offer free domestic shipping for orders over $75. Orders will be sent by standard tracked shipping. See above for details.

SHIPPING - INTERNATIONAL

International shipping - $19

Your order will be sent by Australia Post international service. I Am Avery ships to most countries worldwide and delivery will usually take between 10 to 30 days. 

Free international shipping over $100

We offer free international shipping for orders over $100. Orders will be sent by international tracked shipping. 

RETURN & EXCHANGE POLICY

We carefully inspect all of our products to ensure that they are free of defects in materials and workmanship. However, should you receive an item and identify it as having a defect, please contact us and we will offer a replacement or refund. Please note that replacement fabric prints are subject to availability and may vary from the original. 

All of our orders are custom made and therefore we do not generally offer refunds for a change of mind. However, it's important to us that you love your piece as much as we do, so should this be the case, please contact us.